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Neo Legend Extended Warranty extends your warranty of 24 months for original spare parts and labor. It includes assistance, valid in France and abroad, for true peace of mind.
When you subscribe to Neo Legend Extended Warranty, you benefit from:
• automatic activation upon expiry of the original warranty,
• extension of the hardware warranty against defects and hardware failures for an additional period of 24 months,
• email and / or phone support throughout the duration of the contract in case of problems,
• Free transferability to your buyer in case of resale of the terminal. When changing the owner of an arcade cabinet covered by the warranty, the warranty is transferred to the new owner.
• The intervention of a technician to your home once during the period in case of problems,
• potential updates of the software provided (the supply of these new updates does not include installation). However, issues of new versions of software, and new features which are the subject of a new module in the Neo Legend catalog are not included.
• A 20% discount on the services billed at the current rate for technical assistance not covered by Neo Legend warranty.
The purchase of Neo Legend Extended Warranty can only be registered during the first year after purchase. After this period, the warranty extension request can no longer be valid. It is possible to fulfill the warranty extension directly on the Neo Legend online store.
Of course, the warranty extension may be purchased at the time of the purchase of the arcade cabinet from an authorized dealer.